FAQ

GENERAL

What is VantageSilver.com?
• Vantage Silver is a family owned business that specializes in high quality Sterling Silver jewelry. 

What Type of Jewelry do you Sell?
• All our products are made of solid 925 Sterling Silver with cubic zirconia gemstones.

Do You Offer Wholesale Prices?
• Currently we do not. We are a strictly a retail business.

Is There Any Warranty In Your Products?
• We do offer 1 year warranty against manufacturing defects on jewelry under normal use conditions.

How To Get In Touch With a Customer Care Representative?
• Currently we provide support through email at CustomerService@VantageSilver.com.

SHIPPING

What are the shipping costs?
• Please refer to shipping prices during checkout to see latest rates. USPS First Class mail will always be free of charge for US customers. 

Do Ship to Canada or Internationally?
Yes, we do. For latest rates and arrival estimates, refer to checkout shipping options.

How Long Does It Take To Prepare an Order to Ship?
• We usually carry all items we offer in our website in stock and will ship within 1-2 business days. If an item is not in stock, we will notify you by e-mail.

PAYMENTS

What forms of payment do you accept?
• Currently, we accept all major credit cards including MasterCard, Visa, American Express and Discover.

Do you accept payments by mail?
• Currently we dont, only electronic payments.

Are tax charges required?
We are required by law to charge sales tax on all orders shipping to any US state.